Returns and Exchanges

Do you want to exchange or return a product?

You can do so quickly and easily in three steps:

You can return your order up to 30 days after receiving it (the return cost is the customer’s responsibility), and we will ensure that the refund is credited to your account within 5 business days of receiving the return, in accordance with our policy.

Step 1: Determine the reason for your return Before contacting our customer service team, check the reason for the return yourself, for example: you ordered a size that is too small.

Step 2: Contact our customer service via email Once you have clarified the reason for the return, you can contact our customer service via the email address below. Please clearly state the reason for the return in the email.

You can contact our customer service at the following address: info@wearsoleara.com

Step 3: Customer service response Our customer service will process your email as soon as possible.

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